Skip to content
Xmemora

Terms of use

Last updated: November 14, 2026

These terms govern the use of Xmemora, operated by Verify Payments LTDA (60.849.119 William Wallace Basso, Brazilian tax ID CNPJ 60.849.119/0001-65). By creating an account or making a purchase, you agree to them.

1. What the service is

Xmemora creates photo shoots with artificial intelligence from photos you send. The images delivered are generated by artificial intelligence: they are not photographs of real moments. Each file carries a standard marker saying it is AI-generated.

Results vary. The AI may not reproduce a person perfectly, and you can redo a photo using credits.

2. Who can use it

  • You must be 18 or older.
  • The account is personal, opened with e-mail and password or with a link sent to your e-mail. Keep your password and the access to your e-mail safe.

3. Photos you send

  • Only send photos of people who authorized the use of their image, of children you are legally responsible for, or of family members who have passed away.
  • You remain the owner of the photos you send. You allow us to use them only to create your photo shoot.
  • The photos you send are deleted automatically after 30 days. See the Privacy policy.

4. What is not allowed

  • Sexual content, nudity, violence, humiliation or harassment.
  • Any sexualized content involving minors.
  • Images of people without their permission, of public figures, or of anyone with the intent to deceive, defame or impersonate.
  • Using the images for fraud, fake documents or any illegal activity.
  • Trying to get around the limits of the service, creating accounts in bulk or reselling access.

Flagged images are reviewed. We may remove content and block accounts that break these rules.

5. Credits, prices and payment

  • Photos are generated with credits. Today, one photo costs 100 credits.
  • Credits are bought in plans or packs, with a one-time payment, no subscription and no recurring charge.
  • Prices are shown in US dollars (USD) before you buy. Depending on the sales channel, you may be charged in another currency, with the amount shown at checkout. Your bank may charge exchange or international purchase fees.
  • Payment is made by card and processed by Stripe. We never receive or store your card number.
  • On your card statement the charge appears as VERIFY PAYMENT LTDA.
  • Credits do not expire and cannot be transferred or exchanged for money, except as described in the Refund policy.

6. Delivery

  • The service is digital. Credits are added to your account right after the payment is confirmed.
  • Photos are ready in the gallery of your account, usually within a few minutes, and you are notified by e-mail.
  • If a photo fails because of a problem on our side, its credits return to your account automatically.

7. Using the generated images

You may use the generated images for personal purposes: print them, share them and give them as gifts. You are responsible for how you use them and for respecting the rights of the people shown.

8. Refunds and disputes

The rules are in the Refund policy. Before disputing a charge with your bank, contact our support: we solve it faster. A dispute opened with the bank suspends the account and removes the credits of the disputed purchase until the case is closed.

9. Availability and liability

  • We work to keep the service running, but it may be unavailable because of maintenance or supplier failures.
  • To the extent permitted by law, our liability is limited to the amount you paid in the 12 months before the problem. Nothing in these terms reduces rights the law guarantees to consumers.

10. Ending the service

You can stop using the service and delete your photos and photo shoots at any time in your account. We may suspend or close accounts that break these terms.

11. Changes to these terms

We may update these terms. The date at the top of this page shows the last change. Relevant changes will be announced on the site or by e-mail.

12. Governing law

These terms follow the laws of Brazil, without removing the protection given by the mandatory consumer laws of the country where you live.

13. Contact

Questions about these terms: suporte@xmemora.shop or +55 16 98210 5935.